Returns
**Return Policy**
Thank you for shopping with Crane Solution Supply. We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we're here to help. Please review our return policy below:
**Returns**
You may return new, unworn, and undamaged items within 7days of the delivery date. Items must be in their original packaging with all tags and labels attached.
**Refunds**
Refunds upon approval will be issued to the original payment method used during the purchase. Please allow 7-10 business days for the refund to appear in your account.
**Return Process**
1. Contact our customer support team at Safety@cranesolutionsupply.com to initiate the return process. Please provide your order number and a brief description of the reason for the return.
2. Our customer support team will provide you with a return authorization and instructions for returning the item.
3. Securely package the item and ship it to the address provided by our customer support team.
4. Once we receive the returned item and inspect it, we will process your refund.
**Return Shipping**
Customers are responsible for the cost of return shipping.
**Damaged or Defective Items**
If you receive a damaged or defective item, please contact our customer support team within 3 days of receiving the item. We will arrange for a replacement or refund, and we may request photos of the damage or defect.
**Non-Returnable Items**
Certain items, such as electrical components, or personalized items, are non-returnable.
**Cancellations**
If you wish to cancel an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request. Please note that once an order has been shipped, it cannot be canceled.
**Contact Us**
If you have any questions or need further assistance with returns, please don't hesitate to contact our customer support team at Safety@cranesolutionsupply.com or 405-237-9218.
**Policy Updates**
We reserve the right to update our return policy at any time. Please check our website for the most current policy before making a purchase.
We value your business and strive to make your shopping experience with us a pleasant one. Thank you for choosing Crane Solution Supply.